FAQ’s

At Noble Falcon Trading, customers can request a refund or replacement within 24 hours of purchase for mobile phones and tablets. This includes issues related to battery performance and other hardware components. Claims made after 24 hours will not be accepted.

No, accessories and other non-mobile items are not eligible for refund or exchange. This includes chargers, cables, covers, cases, and similar products.

If your refund request is approved, the refund will be processed only to the original credit card used during the purchase. Noble Falcon Trading does not issue refunds to different cards or alternative payment methods for credit card transactions.

Yes, Noble Falcon Trading guarantees that all mobile phones and tablets are 100% authentic and sourced from authorized global manufacturers and distributors.

Customers are responsible for any import duties or taxes applicable in their country. While Noble Falcon Trading aims to ensure timely delivery, it is not responsible for delays caused by customs clearance or international shipping carriers.

What is the refund or exchange period for mobile phones and tablets?

Can I return or exchange accessories such as chargers or cables?

How will I receive my refund if I paid by credit card?

Are the mobile phones and tablets sold by Noble Falcon Trading genuine?

Who is responsible for customs duties and shipping delays?